He explained so quickly and precisely exactly what I needed to know. I had one question and called - who knew he would actually answer the phone himself! Up popped Lorain Furniture with Eugene's perfect and very detailed explanation about my machine. Not one of them knew the correct answer.Īfter weeks of frustration, aggravation, anxiety and dead-ends with inadequate responses, I reverted to Google to search for answers. I spoke to 4 different salesmen, 2 repairmen, 3 technical supervisors at Maytag's corporate headquarters and 1 repair service supervisor who all gave me different answers regarding the cycles. I was unclear on one of its important features, even after reading the owner's manual multiple times, something I've always excelled at and easily understand. I live in NY and purchased the Maytag Commercial Washing Machine for my home last month. MOST INCREDIBLE EXPERIENCE WITH EUGENE - he is unlike any other appliance salesman I have ever met.
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